How customer analytics is a business process and not just a technology List and describe the stages in leadership for a customer strategy organization using examples of a real company, providing references, and a summation of your thoughts. Explain what transitioning to a customer strategy organization entails for sales and marketing using examples, references, and summation of your thoughts. Write up a job description for a customer relationship manager. Include goals and values as well as roles and tasks. I suggest you research the topic well and choose a good template for the job description, providing references, and a summation of your thoughts.